"Quick Message" dropdown missing in Email client

[sapna_sagar]

"Quick Message" drop down is not available in email client . what i need to do for enable this?

[sachin_namjoshi]

There should be read ACL on sys_email_canned_message table to allow everyone to read quick messages.

Regards,

Sachin

[sapna_sagar · Accepted solution]

Body of Quick message is necessary. i got answer.