"True/False" field , set default value is true, why in form layout it isn't be checked?

zhihong
Tera Contributor

hi experts,

I set "Active" field default value is true, why new a record , it isn't be checked?

find_real_file.png

find_real_file.png

17 REPLIES 17

Mark Roethof
Tera Patron
Tera Patron

Hi there,

Looks oke to me. Can you look at the XML, make sure there is no space around "true". Also try cache.do (don't think this should be necessary, though can't hurt)

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

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Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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where we can do "cache.do", what it used to?

It is used to clear cache on your nodes.

To use it, just append it on the instance url as shown below:

https://instancename.service-now.com/cache.do

-Anurag 

-Anurag

Mark Roethof
Tera Patron
Tera Patron

Hmmm to validate:

Is this a field? Or a variable? For a field: true lowercase, variable might be: True first letter Uppercase.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

---

LinkedIn
Community article list

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn