"True/False" field , set default value is true, why in form layout it isn't be checked?

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‎12-24-2019 06:05 AM
hi experts,
I set "Active" field default value is true, why new a record , it isn't be checked?
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Instance Configuration

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‎12-24-2019 06:08 AM
Hi there,
Looks oke to me. Can you look at the XML, make sure there is no space around "true". Also try cache.do (don't think this should be necessary, though can't hurt)
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
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Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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‎12-24-2019 10:15 AM
where we can do "cache.do", what it used to?
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‎12-24-2019 11:09 AM
It is used to clear cache on your nodes.
To use it, just append it on the instance url as shown below:
https://instancename.service-now.com/cache.do
-Anurag

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‎12-24-2019 06:11 AM
Hmmm to validate:
Is this a field? Or a variable? For a field: true lowercase, variable might be: True first letter Uppercase.
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
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LinkedIn
Community article list
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field