"True/False" field , set default value is true, why in form layout it isn't be checked?

zhihong
Tera Contributor

hi experts,

I set "Active" field default value is true, why new a record , it isn't be checked?

find_real_file.png

find_real_file.png

17 REPLIES 17

rajneeshbaranwa
Giga Guru

I see this field is not marked active. Can you mark it active and then check ? 

Those are 4 different screenshots...and the field is called Active (that's what this thread is about). There's also been a few replies with suggestions thus far. Just wanted to let you know in case you didn't read everything.

🙂


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

zhihong
Tera Contributor

thanks for everyone reply. I didn't make any changes, but it was amazing to go today. I don't know why. In the future, I will sort out such problems one by one according to your suggestions.

Nice!

If it miraclused works now - without any changes - then it sounds like what I suggested:
"Also try cache.do (don't think this should be necessary, though can't hurt)"

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

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Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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Ashley Snyder1
Giga Guru

Right click on the active field to 'Watch' it, and then re-load the form to ensure there isn't any business logic (i.e. client scripts) overriding the default value.