"True/False" field , set default value is true, why in form layout it isn't be checked?

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‎12-24-2019 06:05 AM
hi experts,
I set "Active" field default value is true, why new a record , it isn't be checked?
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‎12-24-2019 06:51 PM
I see this field is not marked active. Can you mark it active and then check ?

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‎12-24-2019 07:04 PM
Those are 4 different screenshots...and the field is called Active (that's what this thread is about). There's also been a few replies with suggestions thus far. Just wanted to let you know in case you didn't read everything.
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Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

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‎12-26-2019 07:29 AM
thanks for everyone reply. I didn't make any changes, but it was amazing to go today. I don't know why. In the future, I will sort out such problems one by one according to your suggestions.

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‎12-26-2019 08:27 AM
Nice!
If it miraclused works now - without any changes - then it sounds like what I suggested:
"Also try cache.do (don't think this should be necessary, though can't hurt)"
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
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Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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‎12-26-2019 09:21 AM
Right click on the active field to 'Watch' it, and then re-load the form to ensure there isn't any business logic (i.e. client scripts) overriding the default value.