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"Updated" and "Updated by" fields

jleyco
Mega Contributor

‎12-22-2015 05:26 AM

Hi all!

Currently "Updated" and "Updated by" fields only reflect when there is a field change.

I would like to have any task's (incident, change, catalog task, etc.) "Updated" and "Updated by" fields reflect (1) when a work note or comment was added and (2) who added the work note or comment.

Idea on how to do this?

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5 REPLIES 5

Anurag Tripathi
Mega Patron
Mega Patron
In response to simonw

‎12-22-2015 06:06 AM

i agree, these fields values will again change as soon as there is any other update on the task.


-Anurag
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