"Updated" and "Updated by" fields

[jleyco]

Hi all!

Currently "Updated" and "Updated by" fields only reflect when there is a field change.

I would like to have any task's (incident, change, catalog task, etc.) "Updated" and "Updated by" fields reflect (1) when a work note or comment was added and (2) who added the work note or comment.

Idea on how to do this?

[Anurag Tripathi]

i agree, these fields values will again change as soon as there is any other update on the task.