Read Only Fields

RMendoza
Tera Expert

Hello,

We are considering making certain fields in the RITM and SCTASK read-only.  What are the best practices or recommendations for achieving this?  Additionally, we need to ensure this applies to both the workspace view and the module view.

Any information that can be shared is greatly appreciated.

Thanks!

1 ACCEPTED SOLUTION

Rajesh Chopade1
Mega Sage

Hi @RMendoza 

 

Here you will have the best practice to make field read only:

best-practice-to-make-fields-read-only 

 

I hope my answer helps you to resolve your issue, please mark my answer helpful and correct.

thank you

Rajesh

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7 REPLIES 7

@RMendoza 

Hope you are doing good.

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Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @RMendoza 

 

I prefer to go as much as no code/ low code, To make it read-only UI policy is best as you can set up some conditions but if you want to make it read-only without any conditions then you can make it at a dictionary level but in this case, if that field is used anywhere else then it becomes read-only there as well if extended from other tabel.

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Rajesh Chopade1
Mega Sage

Hi @RMendoza 

 

Here you will have the best practice to make field read only:

best-practice-to-make-fields-read-only 

 

I hope my answer helps you to resolve your issue, please mark my answer helpful and correct.

thank you

Rajesh