Rearrange the actions available for agents for a case

[Prudhvi Raj Y]

Hi Team,

I want to rearrange the UI Action on the HR Agent Workspace, the buttons appear in the sequence [Assign to me, Start Work, Suspend, Save, Start Microsoft Teams Chat].Please let me know from where we can change it.

Thanks,

Prudhvi

[Shruti · Accepted solution]

Navigate to Now experience framework -> Form action layout 

Update order field in the related list for discuss button

Save button is a global UI action. I do not recommend making changes to it, as this could affect other form layouts as well.