Reassignment count for a assignment group
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‎02-28-2024 06:50 AM
I need to find the average of reassignment done to a particular group.
I am thinking to create a Brule to create an metric when assignment group changes to that group.
Can anyone has worked on this before.Kindly let me know
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‎03-18-2025 09:14 AM
Just a note, you won't need to create a BR to fire the metric; once you create a metric on metric_definition, it will automatically capture. It doesn't need a BR to "fire" it.