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Record producer data to Incident description

tcorniels
Tera Contributor

I have created a record producer that will gather some information and create an incident.   I have then created a template to fill out some of the standard incident fields.   What I am having a problem with is that once the user completes the form the incident will be created but none of the information they entered appears anywhere.   Ultimately I would like all of their entered field information to appear in the description field of the created incident but can't figure out how to get that to happen.

10 REPLIES 10

andrewdunn
Giga Expert

Hi - unfortunately I was not able to resolve the order issue and therefore shelved the attempt

cheers