Record Producer how to put a Downloadable .pdf file

F_bio Santos
Kilo Sage

Hi everyone, Im having trouble finding a way to put a download link for a .pdf in a record producer, I dont know if it is possible without using a third party (mediafire, mega ...). Is there any way of doing this using the ServiceNow resources?

 

Example of what I wanted to do:

 

Click here to download the (Document name) - (Download link) 

10 REPLIES 10

Anurag Tripathi
Mega Patron
Mega Patron

You can add a link on the record producer description

AnuragTripathi_0-1686068589906.png

 

 

Looks like this

 

AnuragTripathi_1-1686068656107.png

 

-Anurag

Which link would I use @Anurag Tripathi ? Do I have to upload the file to ServiceNow ?

I thought you already have the attachment on some link (SharePoint or something).

If you dont have that then just add the attachment on the record producer and in the description You can add the text for the user to download it.

-Anurag

Im trying to attach 3 files, and in the editor it only let's me attach 1