Record Producer item order

williammorton
Tera Contributor

Hi

I am generating some test forms in the record producer of ServiceNow. I have been adding variables with no problems at all:

find_real_file.png

(Field names removed to anonymise the data)

On a colleague's advice, I spaced each data field 100 apart in case I need to input more fields later.

I am also using Variable Sets as there are 3 fields that appear on the top and one field at the bottom of the form. Therefore I set the first 3 as a single variable set with 100 as the Order value. this worked fine, but when I came to add the bottom value I first tried to add it as a variable which I had previously used, but found that the Edit button I needed to do this was not there:

find_real_file.png

Therefore I tried to create it as a variable set with a single field in it, which worked fine, but I tried to set it as Order value 900 to be below everything else:

find_real_file.png

However, when I saved it, it defaulted back to the value of 100.

Can somebody please:

A) Tell be how to save a variable so I can use it again

OR

B) Tell me how to set the variable set to have a higher Order value to make it appear at the bottom of the form

1 ACCEPTED SOLUTION

scott barnard1
Kilo Sage

If you go to the main record producer page and scroll down to the related lists and select variable sets tab



Click on the i icon next to your variable set and a little pop up box appears so you can change the order.



This changes the order for that record producer and not all the other items that use that variable set.



Not sure it's what you are after but it may help you in layout


View solution in original post

12 REPLIES 12

Tried that, still not working unfortunately.


find_real_file.png


It will be better if you could send the screen shot showing all the varaiable set and variables


OK


I have anonymised the data, but the settings are the same.


find_real_file.png


find_real_file.png


OK by looking into the settings, I can see that it is similar to what   I have in my Test instance.



Can you add Order field on the list view and see if it holds the same value   as 100


Do you mean add Order field as a Variable or a Variable Set?