Record Producer variable mapped to journal field

kchorny
Tera Guru

I have a record producer with a Notes variable (Multi line text).   It currently maps to a string field on the table and that works fine.   But when more notes are added to the record, they just append to the previous and becomes difficult to read/manage.   I wanted to change the variable to map to a journal field instead so that I could more easily extract the most current note, but after I changed the mapping, nothing was transferred anywhere from the Notes variable.

Is there a trick to mapping to a journal field from a record producer?

TIA!

7 REPLIES 7

Close. I'd love to see how many seconds apart we posted!


Yea


Pradeep Sharma
ServiceNow Employee
ServiceNow Employee