Record Producer variables not showing in Email Notification

[MBarrott]

Had a look and this seems to have been an issue many have had. 

I'm currently using a mail script which is working for all other task records (sc_task and inc) when they are assigned to an ITIL user to work through, but records that were created via a record producer come up empty. 

The actual fields are being utilized such as short_description which is puzzling me since I'd think they would pull like normal.

Any help would be much appreciated.  

Script Below:

(function runMailScript(/* GlideRecord */ current, /* TemplatePrinter */ template,
          /* Optional EmailOutbound */ email, /* Optional GlideRecord */ email_action,
          /* Optional GlideRecord */ event) {

          // Add your code here
		for (var key in current.variables)
		{
			var v = current.variables[key];
			if(v && v.getDisplayValue() != 'false')
			{
				template.print(v.getGlideObject().getQuestion().getLabel() + " " + v.getDisplayValue() + " <br>");
			}
		}
		
		template.print('<hr/>');

})(current, template, email, email_action, event);

[MBarrott]

Hi @Ankur Bawiskar - following up on the message about false or empty fields being captured, I've modified the script you provided to filter these and the data is looking good! 

Greatly appreciate the assistance on this. I'm going to verify with some edge testing and if working fully I will accept your post as solution. 

[Ankur Bawiskar]

@MBarrott 

Hope you are doing good.

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