Record query step failing in ATF

khareakshay
Tera Contributor

2 hours ago

I am writing ATF test script to validate the lifecycle of service catalog. In this I am using Record query as one of the test step to validate the SCTASK record for a given REQ/RITM. However the test step is failing with the error message as in attached image. I have tried  implementing the scenario manually and it works fine 

The step 9 referenced in the below image is a Record query step which returns the sys_id of REQ created from service catalog and passess . Please suggest , how to resolve this

khareakshay_0-1780929009263.png

Error:

khareakshay_1-1780929134196.png

 

 

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PoonkodiS
Giga Sage

2 hours ago

@khareakshay 

 

A Catalog Task (SCTASK)doesn't connect directly to a Request (REQ)—it connects to a Requested Item (RITM)

Because your Step 9 is looking for a Request (REQ), your query in Step 10 is coming up empty.

How to fix it:

 1. Insert a Record Query step before this one to find the Requested Item (sc_req_item) where Request is your Step 9 record.

 2. In your Catalog Task (sc_task) query step, change the condition dropdown from Request to Requested item and point it to that new RITM

step.

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