Redirect Non ITIL user to Service portal every time.

[manishaidhate]

Hello All,

We have one role "xyz" to all user which is not ITIL.

When this non ITIL user will login it should redirect to SP. Its working as we make changes in script include "spentrypage".

But if "xyz" role user remove "/sp" from url its redirecting to service no UI.

For end user those don't have any role we can redirect them by using property "glide.entry.loggedin.page_ess" .

But how I can achieve this for non ITIL user .

Help appreciated 🙂  

[Vishal Khandve]

Hi manishaidhate,

please make the changes in SPEntryPage script include 

And also in system properties :glide.login.home value to = call that scirpt inlcude function name.

thank you

[sarahleighton]

Hi

We are having the exact same issue as this - did you ever manage to resolve it??

Thanks,

Sarah

[Bharath40]

Did you find any solution on how to restrict or redirect when user manually changes the url ?

[Bharath40]

Did you find any solution ?

[Zmud1]

I have the exact same issue.

Did you manage to find any solution?