Reference field is getting blank in RITM level

[Community Alums]

Hi,

I have filled out a form which has  text fields as well as reference fields. But when the field goes into the RITM, the reference fields are going blank. 'Device/ Brand' field has three field values within named 'Name of the Computer', 'Manufacturer' and 'Model ID' and upon selection will be auto populated into three different read only fields below. Kindly help.

Regards

Suman P.

[Karthik Buska]

use cmdb_hardware_product_model for that field in type specification

Please Mark My answer if it helps you !!!

Thanks,

Karthik.

[sushma9]

Hi @Community Alums 

 Based on the reference fields What ever the fields should autoamputate those fields should be selected as single line test not as reference  .

Please find the attached screenshot.

Please Mark My answer if it helps you !!!

Thanks ,

Sushma.

[Community Alums]

Hi @sushma9 ,

I tried it. I am getting sysid's of the value.

Regards

Suman P.

[Community Alums]

For Model ID, the table is cmdb_hardware_product_model. I continued with Reference variable only.

Regards

Suman P.