We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Reference field is showing sys id instead of label name in service portal

Koel Goswami
Tera Contributor

‎08-17-2023 11:31 PM

I have one reference field and when I am modifying the widget and trying to show it on service portal , it is showing sys id instead of the display name. But I want display value.How to achieve this?

0 Helpfuls
  • 1,970 Views
5 REPLIES 5

Koel Goswami
Tera Contributor
In response to Mohith Devatte

‎08-18-2023 05:45 AM

Whenever I am using c.server.update()  in client controller then in service portal it is running infinite times and crashing the site

 

0 Helpfuls