Reference field not displaying "showing 1 through x" link when searching

kristenmkar
Mega Sage

Good morning,

I noticed when utilizing the assignment group field within an incident that I am not receiving the message/link "showing 1 through X results" when searching the field. We have quite a few teams and I've already looked at adjusting the system property to show more results, but we don't want to degrade performance and have 100 results show for a team search. I've been doing some searching and I'm not sure what Auto complete attributes I need to use to get this to populate within the field. I checked out some other fields that were displaying this message with the link, but nothing is jumping out attribute-wise as to what makes that message link appear. 

Thanks so much! 

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