Reference field show email of the user it will not impact on the other table reference to user field
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10-11-2024 12:45 AM - edited 10-11-2024 12:53 AM
Hi There,
in incident form caller field showing name it's fine, but we have cutom table that is refering to user table, and it's showing name in that filed i need to show email id in the custom table ,
but not impact on the other table's i means what are the fields refering to user table. i need t show email in the custm table fileds it's refering to user table,
how can i achive
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10-11-2024 01:26 AM - edited 10-11-2024 01:34 AM
Add a dot-walked field Caller.Email (or User.Email or whatever your user reference in the custom table is called) to the form layout beneath the user reference. When you select a user in your reference field, the dot-walked field will automatically display the value of the Email field from the selected user record. Also make sure to configure a UI policy that would make the dot-walked field read-only because changing its value on the form would actually update the email in the referenced user record, which may not be obvious to the users.
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