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Reference field show email of the user it will not impact on the other table reference to user field

Gillerla Rajesh
Tera Contributor

Hi There,

 

in incident form caller field showing name it's fine, but we have cutom table that is refering to user table, and it's showing name in that filed i need to show email id in the custom table ,

 

but not impact on the other table's i means what are the fields refering to user table. i need t show email in the custm table fileds it's refering to user table, 

 

how can i achive

 

 

GillerlaRajesh_1-1728632522498.png

 

5 REPLIES 5

Slava Savitsky
Giga Sage

Add a dot-walked field Caller.Email (or User.Email or whatever your user reference in the custom table is called) to the form layout beneath the user reference. When you select a user in your reference field, the dot-walked field will automatically display the value of the Email field from the selected user record. Also make sure to configure a UI policy that would make the dot-walked field read-only because changing its value on the form would actually update the email in the referenced user record, which may not be obvious to the users.