Reference field showing no Display value
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4 hours ago
In the below screenshot, the reference field is showing no Display value, but it has some sysID added. Any idea, what might be missing? We had created this table and data quiet some time back, but recently facing this issue.
Thanks,
Sreesh Surendran
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4 hours ago
Complaints field is referring to some table
In that table you should have some field Marked as Display=True
Did you check if someone disabled it recently for the field which was Display=True earlier?
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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4 hours ago
@Ankur Bawiskar - Please find below screenshot. It was earlier inactive and now I have set to true and still the same issue
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4 hours ago
you should check the table Complaints RCA
Inside that table check the dictionary
Also did you check Complaints sysId in your screenshot, that record is present or not?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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4 hours ago
@sreeshsurendran , Try after clearing cache..
