Reference field variable not shown on RITM/Task
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‎01-10-2024 06:43 PM
Facts:
- Not using MRVS
- Variable data observed on form view.
- The field uses auto populate feature.
- Variable data is available in Flow designer. Ex. The variable populates correctly in email step.
- But for some reason the field is not shown on Task/RITM(I double checked UI policies...)
- The reference field in Model Category [cmdb_model_category]. There is an attribute (field decoration) that I do not see OoB. Not sure if this could be issue...
Any ideas?
5 REPLIES 5
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‎04-30-2024 12:58 AM
Even I'm facing the same issue, I'm populating the reference type variable from sys_choice table via an auto-populate feature and it's visible in the catalog item in service portal but after submission it's not showing the values in the RITM.