Reference fields shows empty

Titus van der M · ‎10-04-2016

Hi,

I have 2 reference fields built based on the same table (u_finance) to:

1 select the duplicate and 2 to selected the related ticket of the ticket.

When Duplicate Of and/or Related To is selected, they show blank but have a ticket assigned....

Both has a reference qualifier to avoid pointing to the current ticket... Also when typing (to select a ticket#) it shows names instead of FIN##....

Thanks,

Titus

Chuck Tomasi · ‎10-04-2016

Have you checked if there are any dictionary overrides that are setting the display value to something else?

Check the ACLs to ensure the user has permission to read the field. System Diagnostics> Debug Security is your friend!

Titus van der M · ‎10-04-2016

Thanks All!

watch_list (as extended from the task table) had a check for the display value in the dictionary overrides.... having it unchecked fixed my issue