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Reference list choice not coming in excel template

Sarika S Nair1
Kilo Sage

I have used easy_import_ref_as_choice=true  to show reference list in excel template. But this is working for some reference field only. Not working for reference field which references sys_user table. 

Can somebody help me on this?

4 REPLIES 4

Prasad Pagar
Mega Sage

Hi @Sarika 

Can you show me how you are exporting and if you are getting any error?

Thank you
Prasad

I have created a table with 3 fields . All are reference fields. I have added that attribute in dictionary of the three fields. And using import menu i downloaded the template. So i could see that reference list choice is showing in 2 columns in excel. But the column which is referencing to sys_user table, no reference list is showing in the excel.Please find below screenshots 

find_real_file.png

find_real_file.png

find_real_file.png

Seems weird. As per the docs it should work if you added properly.

https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/import-sets/task/show-excel-reference-dropdowns.html

 

Can you please try to add this attribute 'easy_import_ref_as_choice = true'?

find_real_file.png

 

Same attribute only I added . But not working