reference list not showing up the data

svani
Tera Contributor

Hi,

 

We have rereferred the custom table for ui page, but list not showing any data. please let me know how to resolve this.

 

Thanks,

Svani

1 ACCEPTED SOLUTION

@svani 

then try clearing instance cache using cache.do?

is this issue coming for admin or non-admin?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

7 REPLIES 7

Ankur Bawiskar
Tera Patron
Tera Patron

@svani 

please share the complete code, scripts

are you checking with admin or non-admin user?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar ,

 

I guess it is not related to code, because when i tried to look in to the sys_ref_list view it shows the same , no data display .is there any issue on the reference list--i have made issue key as display true and it id working in test , not in dev.

 

Thanks,

Svani

@svani 

then try clearing instance cache using cache.do?

is this issue coming for admin or non-admin?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @svani 

Is it in a PDI?
If yes, try refreshing the PDI. Sometimes this issue happens because the PDI didn't load completely.

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