Reference Qualifier

[nameisnani]

Hi Team ,

As u can see in the below image , Here i have added sub- category and application category based on the category selection . it is OK in Platform level . 

If u can see in the portal it is not showing 

How to update my reference qualifier 

My Reference Qualifer 

javascript:if(current.variables.subcategory=='CFS Edge') 'element=u_application_category^name=incident^value=Platform Support'; else 'name=incident^element=u_application_category^dependent_value=Lighthouse';

Thanks

@BharathChintala 

@Community Alums 

@Prince Arora 

@Gunjan Kiratkar 

@Sagar Pagar 

@Ankur Bawiskar 

[Steven Parker]

Not sure if it matters, but check your syntax in your Reference Qualifier.  For some reason on this site, when you post code snippets that have a Colon in them it changes the syntax to:

Typically it's just "javascript" with a colon after it.  On this forum, if you type Javapscript with a colon after it, you get this

javascript:

javascript:

javascript:

[nameisnani]

Hi @Steven Parker 

You mean like this 

javascript; var query; if(current.variables.subcategory == 'CFS Edge') query = 'element=u_application_category^name=incident^value=Platform Support'; else query = 'name=incident^element=u_application_category^dependent_value=Lighthouse'; query;

is this right one , @Steven Parker  please confirm  

[Steven Parker]

That's a semicolon after javascript.  You need a colon.  Like this (2 examples below):

Hello:

Syntax:

Notice I can write Hello or Syntax with a colon after it on this forum, but as soon as you write javascript with a colon after it you get this

javascript:

[nameisnani]

Hi @Steven Parker 

After updating also , still i am not getting values which is shown in snip 2 

Snip 1 . 

Snip 2 

I am not getting values of sub cateogory ' Bottom SWIFT Gateway '

@Steven Parker  Please help me in this.

[itsRakesh · Accepted solution]

@nameisnani 
Try the below

javascript:if(current.variables.subcategory=='CFS Edge') 'element=u_application_category^name=incident^value=Platform Support'; else if(current.variables.subcategory=='Bottomline SWIFT Gateway')'name=incident^element=u_application_category^dependent_value=Bottomline SWIFT Gateway';else 'name=incident^element=u_application_category^dependent_value=Lighthouse';