Hoping someone might have a suggestion on a good way to apply reference qualifiers to templates.
The current issue is, we have a reference qualifier on the incident assignment group that only shows groups with "Type = Itil", works fine on incidents (and other places).
The issue is, when creating an incident template, this reference qualifier does not apply to the assignment group on the template form and there is no obvious way to make it do so...which is allowing people to create incidents assigned to groups that they should not be able to assign them to.
