- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-15-2017 03:55 AM
The exi cluster field is drop down with none .
and its a mandatory field
if no value is given its still allowing to save the ritm form
is there any value for none
I dont want to give a default value to this field
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-15-2017 05:09 AM
Hi Bhagyashree,
So it means somebody has added None as choice and not used drop down with none functionality at dictionary level. Can you configure the dictionary for that field and check choices for that
If somebody has added --None-- as choice then 2 options
1) remove --None-- as choice and make it dropdown with none
2) update your script to compare with --None-- whenever you want to compare with emptiness
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-15-2017 05:09 AM
Hi Bhagyashree,
So it means somebody has added None as choice and not used drop down with none functionality at dictionary level. Can you configure the dictionary for that field and check choices for that
If somebody has added --None-- as choice then 2 options
1) remove --None-- as choice and make it dropdown with none
2) update your script to compare with --None-- whenever you want to compare with emptiness
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-15-2017 05:11 AM
yup its working now thank you
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-15-2017 11:15 AM
Nice to hear that.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-24-2024 11:46 PM
Hi Ankur, I have a mandatory field "XYZ" configured "dropdown with none". ANd none is not added as a choice. Can you please let me know if there are some existing records with none, why the list view is showing --None-- instead of empty.