Regarding incident Email Template

[AbishekV]

Hi All,

So if the incident is resolved, the email is generated with the Email signature at the bottom ${mail_script:SASPL_email_signature} . But It is working for me only but not for the users. It is in empty for them.

[Rajesh Chopade1]

Hi @AbishekV 

Can you share the email script here, so we can check and help you.

thank you.

[AbishekV]

[Rajesh Chopade1]

Hi @AbishekV 

Please share the mail script "SASPL_email_signature" body here, so we can help you.

Thank you

[swathisarang98]

Hi @AbishekV ,

Could you please share the snapshot of the issue or share the code ?

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang