Regarding Instance

[AbdulMajidK8082]

I am getting  The instance is offline. Please check again in a few minutes. what does it means can i get my previous instance back

[Dr Atul G- LNG · Accepted solution]

Hi @AbdulMajidK8082 

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

1. There is no support available for PDI.
2. If you can wait, let's wait a bit longer.
3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online.

[Dr Atul G- LNG · Accepted solution]

Hi @AbdulMajidK8082 

I've been using PDI without any issues since this morning, but I've noticed several posts in the community about PDI being offline. Here are some points to consider:

1. There is no support available for PDI.
2. If you can wait, let's wait a bit longer.
3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online.

[Dr Atul G- LNG]

Hi @AbdulMajidK8082 

I think i also suggested the same.

[Nikhil Bajaj9 · Accepted solution]

Hi @AbdulMajidK8082 ,

You have 2 options :- a) Either wait    b) Release current instance and get a fresh one.

Regards,

Nikhil Bajaj