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Regarding Major Incident management communication task plans

prasannachepuri
Tera Contributor

‎03-05-2025 01:30 AM

I wanted to Use Distributed List's in To field when sending mails as a part of communication task plan, what are the possible ways to achieve this

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-05-2025 08:04 AM

Hi @prasannachepuri 

 

Better assign the DL to group and assigned DL to group.

 

https://www.servicenow.com/docs/bundle/yokohama-servicenow-platform/page/administer/task-communicati...

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