Regarding to ServiceNow HRSD

[manju5]

Hi,

I am not able to create the HR case in HRSD, I have given the proper role also but I can't create the case in HRSD, please could anyone help me  

[manju5]

@Sandeep Rajput I am working on it. Once get the solution or get the Issue , I will let you know.

[manju5]

I have tried what you said but it's not working. 

System logs error attached screenshot below

[Community Alums]

Hello Manju,

Ensure that you have the appropriate roles and permissions to create HR cases in HRSD. Sometimes, there may be specific roles or ACLs (Access Control Lists) that control who can create HR cases.

Please mark my answer as helpful if it helped
Thanks,
Priyanka

[manju5]

Hi Priyanka,

I have given the sn_hr_core.admin and sn_hr_core.basic roles but I am not able to create HR case. Could you please tell me any ACL's are blocking for creation?

Thanks,

Manju

[manju5]

Still I am not able to create HR case. Could you please help me.