Regular users cannot see the option to upload attachments

Dotychczas
Mega Guru

On UI builder custom page I added modal with possibility to add attachments to a data source:

Dotychczas_1-1706776370390.png

it works fine but when I impersonate another user option is gone:

Dotychczas_0-1706776341164.png

what may be the reason for that? Additionaly when there is already file non admin user can still see and download that file but can't remove it.

3 REPLIES 3

Anamika Gupta
Tera Contributor

Hii @Dotychczas

There might be possibility the impersonated user don't have rights to add attachments. Plese check once.

 

Please mark it helpful if you feel this answered your query

I added new ACLs for create, delete, read and write to sys_attachment and added role that impersonated user has and still option to upload file isn't visible.

 

Jyoti_D_kamthe1
Tera Contributor

Hi @Dotychczas ,

please check if the user has an admin or read-only Admin role.

when the user has a read-only admin role then this user is not able to attach attachments.

If my answer has helped with your question, please mark my answer as an accepted solution and give a thumbs up.

Regards.