We have added the OOB widget Related Catalog Item, to our Employee Center KB view page. The issue is the widget is not returning any results. I verified the KI in question has a related catalog item, and that it is listed in the kb_2_sc table. The following is the JSON format:
{
"source_table": {
"value": "kb_2_sc",
"displayValue": "kb_2_sc"
},
"source_column": {
"value": "kb_knowledge",
"displayValue": "kb_knowledge"
},
"target_column": {
"value": "sc_cat_item",
"displayValue": "sc_cat_item"
},
"title": {
"value": "",
"displayValue": ""
},
"max_number": {
"value": 5,
"displayValue": "5"
},
"source_id": {
"value": "sys_kb_id",
"displayValue": "sys_kb_id"
},
"use_full_width": {
"value": "false",
"displayValue": "false"
}
}
Why is the OOB Widget not working?
