Related List Filter Configuration

Shubham Zanwar
Tera Expert

I am getting the exact result by the script in the Relationship, but on the form below the related list filter is not showing. 

ShubhamZanwar_0-1771505219853.png


ShubhamZanwar_1-1771505247928.png


Instead of Service Entilements, I want the filter i.e., Company = companyName.

 

9 REPLIES 9

Ankur Bawiskar
Tera Patron

@Shubham Zanwar 

are you sure the field name used in parent object is correct?

Do you have records matching that filter?

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Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Yes Ankur. On the both the table the field name is same - 'company' which is reference field
Also I am getting the filtered records correctly.

@Shubham Zanwar 

so you are getting correct count of records in filter

share screenshots of the location form with company and dictionary config of company field on custom table

also share if records are there in custom table matching with that company

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Location form: 

ShubhamZanwar_0-1771509565520.png


Related list: 

ShubhamZanwar_1-1771509580944.png


Dictionary config: 

ShubhamZanwar_2-1771509620791.png