Related list records not showing up

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06-22-2025 08:11 PM
Hello,
On Portal related list records data is not showing up it shows blank rows but when click on rows it display proper data on right hand side window.
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06-22-2025 08:26 PM
@Community Alums
is that an OOTB portal page and list?
share some more details.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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06-22-2025 08:34 PM
It's custom portal and custom page I am showing a specific view on the portal which is working fine on the lower instance but it's not working on the Production. I am showing form on the portal and it's having the related list when user clicks on related list it's showing the blank record rows data is not showing up.
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06-22-2025 09:26 PM
@Community Alums
sorry but since it's a custom you will have to debug it
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader