Related list records not showing up

Community Alums
Not applicable

Hello,

 

On Portal related list records data is not showing up it shows blank rows but when click on rows it display proper data on right hand side window.

prudhvirajy_0-1750648282807.png

 

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@Community Alums 

is that an OOTB portal page and list?

share some more details.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Community Alums
Not applicable

@Ankur Bawiskar 

It's custom portal and custom page I am showing a specific view on the portal which is working fine on the lower instance but it's not working on the Production. I am showing form on the portal and it's having the related list when user clicks on related list it's showing the blank record rows data is not showing up.

@Community Alums 

sorry but since it's a custom you will have to debug it

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader