Release Management
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02-07-2024 04:20 AM - edited 02-07-2024 04:23 AM
Hello Experts !!
Need help on this
1)Create an async business rule on release table when the record is new and 'release_type' is Major or minor, create 3 tasks in task table and assign them with below types one by one .
In rm_task Table
'Type' ; field have three choices - "development" , "QA Deployment " ,,"QA Testing "
2) create on after business rule on rm_task table , to monitor on update of the task record with the condition parent is release record and 'release_type' is Major
or minor, based on the task is getting closed update the release record accordingly as given in the acceptance criteria.
Thanks in advance,
Developer.
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02-07-2024 04:42 AM
Hi @NITHYA26
I recommend use Flow Designer for this, it will be easy and quick. Your requirement is similar like change /change task, have a look OOTB Change flow and your work done.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-09-2024 02:50 AM
Hello Atul,
Need to achieve through BR only not flow
Thanks,
Developer.
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02-09-2024 02:52 AM
Hi @NITHYA26
Sorry, I am not a dev , so cant help you on BR but any specfic reason to do with BR not via Flow.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-09-2024 03:19 AM