Remote instance spoke and custom fields

[Mike Tharp]

I would like to use the Remote Instance Spoke' to create records with the same sysid to keep things like new users and groups in sync between clones, but it is incomplete unless it includes the custom "u_" fields in those new records. The "create remote record" action was unable to include our custom fields in the list of available fields, but it was otherwise able to create the record. The flow was running as system and the remote user had admin role, which should have been fine according to the ACLs. Is it possible to include custom fields in this flow action?

[ericblanco2]

Hi Mike,

Absolutely! You can include custom fields in the Remote Instance Spoke by modifying the transform map. It allows mapping source fields (including custom "u_" fields) to the target instance's corresponding fields. Check out the ServiceNow documentation for details on configuring transform maps for remote spokes.