Remove Price (each), Total: $0.00, Recurring (each) from ServiceNow Order Guide Summary page

Hari Murali1
Tera Contributor

I have a requirement from my client to remove Price (each), Recurring (each), and Total: $0.00 from the order guide summary page for the referenced order guide (see attached image). I also need to rename the Order Now button to say something like Submit. Has anyone figured out how to do this? If so, please guide me.

Contact Center Request Order Guide Summary page BHN portal Dev - annotated.png

 

1 REPLY 1

Tony Chatfield1
Kilo Patron

Hi, you should be able to modify the label on order button following these instructions

How to rename 'Order Now' button on Catalog items or how to revert back the name ot 'Order Now' if i...

 

If you want to alter the order summary page, then OOB this looks to be the widget 'widget-sc-order-guide-v2'
/nav_to.do?uri=sp_widget.do?sys_id=480ca054db03320064301150f0b8f545

You would need to clone the widget, update the cloned version to meet your requirements, then replace the current widget in any widget instance that you wanted updated to your new version of the widget.

/sp_instance_list.do?sysparm_query=sp_widget%3D480ca054db03320064301150f0b8f545&sysparm_view=

 

Using portal widgets (servicenow.com)