remove "delete" from change Task list

[DoDo labs___]

Hello!

Is it possible to remove the "delete" from change task action list?

It shouldn't be seen by the user (not even greyed out), if he/she doesn't have the rights.

[SindhuKM · Accepted solution]

Hello,

It is possible to remove "delete" from change task action list. Making the "Delete" UI action active false.
But it is the OOO functionality and more over it is globally created UI Action.
If you make it active false, then for all the tables created in global will have this effect.
ServiceNow does not recommended making changes to OOO functionalities.
Anyhow ACLs are created to restrict this functionality, so it is better to go with the same functionality.


Please mark helpful, if the issue is resolved.
Best Regards,
Sindhu K M