Removing Standard Changes category from portal.

[Yash31]

Hi,

I have a requirement in my project where, the "Standard Changes" Category needs to be removed or hidden from "SC_categories" widget in portal. This category should be available in native UI but not in Portal. So making it "Actvie=false" is not an option.

As of Now I have tried Setting the "Hide on Portal" option available in Change Templates available under this category.

The templates/items are not visible on the portal now, however the category is still visible on portal.

Can anyone help on this?

[Monika2 · Accepted solution]

Hello Yash,

As per my knowledge ootb there is no way to achieve the same. You can create a custom boolean field on sc_category table as "visibility_on_portal" and keep it true for "Standard Change" category.

Now you need to clone the existing SC Categories widget and add below code in server script

var sc = new GlideRecord('sc_category');

sc.addQuery('sys_class_name', 'sc_category');

sc.addQuery('visibility_on_portal', 'true'); 

sc.addActiveQuery();

Replace this cloned widget with the existing "SC Categories" widget.

Hope this helps.

Regards,

Monika

[Monika2]

If it is just for one category and you don't want to hide any other categories in future you can simply hardcode with below code in server script of SC Categories widget.

categoriesGr.addEncodedQuery(title!=Standard Changes);

Regards,

Monika

[warren_chan]

Hi Yash,

I don't believe there is a way to accomplish this OOB and agree with Monika that cloning/modifying the widget is the only suitable workaround. 

I reported this as an issue with HI support and they have raised PRB1418683 for it.

Thanks,

Warren