Reopen cancelled request

[rev3]

How to reopen cancelled Request.

I am changing request state and stage and setting the workflow to true using the below script:

var gr= new GlideRecord('sc_request')

gr.addQuery('sys_id', 'sample sys_id');

gr.query();

while(gr.next()) {

gr.request_state="pending";

gr.setWorkflow(true);

gr.update();

}

But the workflow is not setting back. Is there a way to run the workflow again.

Thank You

[Chandu Telu]

Re-set workflow status when trying to re-run it?

How do you re-run a workflow when updating a published article?

[Chuck Tomasi]

You will need to restart the worfklow with something like like this:

new WorkflowApprovalUtils().cancelAll(current, comment);
new Workflow().restartWorkflow(current);

https://developer.servicenow.com/app.do#!/api_doc?v=jakarta&id=r_Workflow_Workflow

[rev3]

Since the approval is already canceled should i be just using restartworkflow ?

[rev3]

var gr= new GlideRecord('sc_request')

gr.addQuery('sys_id', 'sample sys_id');

gr.query();

while(gr.next()) {

gr.request_state="pending";

new WorkflowApprovalUtils().cancelAll(gr.sys_id, "comment");

new Workflow().restartWorkflow(gr.sys_id);

gr.update();

}

I added that but still the workflow is not setting. I tried to change the state of the approval to requested biut still cannot reset it back.