Report based on Request and Requested Items

BuddhikaN
Tera Contributor

Hi All,

 

I'm struggling to create a report based on Request and Requested Items in SNOW and would you be able to help me with this please? 

 

In my scenario one Request has two connected Requested Items.  So I want to create a report to show no of Requests where the connected two Requested Items are in Completed stage. 

 

Is this possible? 

 

Thanks 

1 ACCEPTED SOLUTION

Sujatha V M
Kilo Patron
Kilo Patron

@BuddhikaN  Please refer the link below, 

 

https://www.servicenow.com/community/platform-analytics-forum/how-to-get-a-report-of-the-no-of-reque...

 


Please mark this as helpful and accept it as a solution if this resolves your query.

Thanks,

Sujatha V.M.

Please mark this as helpful and accept it as a solution if this resolves your query.
Sujatha V.M.

View solution in original post

7 REPLIES 7

Hi @Sujatha V M 

 

Additionally, in my case I have two Requested Items under one Request, and I need to create a report to show number of requests where one Requested Item is in Completed status and the other Requested Item is in Order Fulfillment stage. May I know is it possible? 

 

Thanks 

AndersBGS
Tera Patron
Tera Patron

Hi @BuddhikaN ,

 

Just create a report based on the sc_req_item table. Here you can also dot-walk / see the original request.

 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Hi @AndersBGS 

 

Many thanks for the information. However, under the sc_req_item table I cannot see a filter for Stage or Status. So may I know how can I use either Requested Item Stage or Status for filtration? 

Thanks