Report retention policy in flow executions

[sd2097]

I'm facing this issue in my PDI. I'm not able to look at the flow execution details. How do I fix this? I have attached the screenshot for reference.

[Chaitanya ILCR]

Hi @sd2097 ,

refer this for complete details

https://www.servicenow.com/docs/bundle/zurich-build-workflows/page/administer/flow-designer/concept/...

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[Bhuvan]

@sd2097 

Refer below knowledge article and documentation link

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000420

https://www.servicenow.com/docs/bundle/zurich-build-workflows/page/administer/flow-designer/concept/...

Unavailable flow data

A message displays at the top of the flow report to indicate that action reports are not available for a flow because of table cleanup. The Show Action Details link and Action states are not available in this case. A similar message is shown to indicate when reporting for a flow has been deactivated. In this case, a link to the report settings also displays.

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[Bhuvan]

@sd2097 

As explained in documentation, Flow execution logs are cleaned up on periodic basic as part of optimization to regulate large amount of data created.

Once a record is older than its default retention period, it is deleted from the system via table cleaner.

As per community guidelines, you can accept more than one answer as accepted solution. If my response helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[AndersBGS]

Hi @sd2097 ,

Have you looked at the product documentation for this: https://www.servicenow.com/docs/bundle/xanadu-build-workflows/page/administer/flow-designer/concept/...