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07-14-2024 10:56 PM
Hi Team
can anyone please help me on this ,
User Query
I am from OPS team, and we have created a dashboard for our BAU purpose and the same needs to shared across our team.
When I am doing so the user to whom I shared it can see the dashboard, but the report/data is getting populated, could you please let us know do we need to get any special permission to share dashboards? If so could you please let us know how can I get that.
please provide what steps should i do here .
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07-14-2024 11:21 PM
I assume you mean the data isn't getting populated?
You will not only need to share the dashboard, but the reports as well. Unfortunately, that's how it works with the legacy reports/dashboards. When you move to Platform Analytics, that's no longer the case (and a note: Platform Analytics will be mandatory in a year, so you may want to consider starting to use it already).
Besides that, you may also run into the issue of having shared the dashboard and the reports with the correct users/groups and they still don't have access to the data. In that case: check on the report_view ACL's.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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07-15-2024 08:40 AM
Hi @nameisnani ,
This can be based on two different reasons. 1. as @Mark Manders not only the dashboard needs to be shared but also every single report within the dashboard. 2. It could be an issue with you filter in the reports if the filter condition for some how doesn't fit your colleague.
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
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