Reporting on BIA analysis
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3 hours ago
Hello,
I’m working on Business Continuity Management (BCM) in ServiceNow, and I need help building a report that identifies dependency risks in BIA assessments.
In the Business Continuity Workspace → Dependency Assessment, I can see cases where:
- The parent BIA has a faster recovery tier (example: Tier 0 – Mission Critical)
- But one of the dependent applications has a slower recovery tier (example: Tier 2 – Essential)
This creates a misalignment in RTO expectations, and we want to capture these cases in a report for risk analysis.
Here is an example from the Dependency Assessment UI (screenshot provided):
- Parent BIA → Tier 0
- Dependent Application → Tier 2 (or higher RTO hours)
What I want to achieve
I need a report or dashboard widget that automatically highlights:
All BIAs where the Parent BIA’s RTO/Recovery Tier is lower (faster) than a dependent application’s RTO/Recovery Tier.
Essentially:
Dependent RTO Tier > Parent RTO Tieror
Dependent RTO Hours > Parent RTO HoursQuestions
Which table(s) should be used for reporting these dependency items?
I believe dependencies come fromsn_bcm_dependency_item, but want to confirm.Is there a recommended way to join Parent BIA and Dependent Application BIA RTO values to compare them?
Has anyone already created a similar report, database view, or scripted solution for BIA dependency mismatches?
Is this something best done via Reporting, PA Indicator, or a scheduled script?
Any guidance or best practices would be greatly appreciated!
Thank you.

