Reporting on BIA analysis

geogeorge
Tera Expert

Hello,

 

I’m working on Business Continuity Management (BCM) in ServiceNow, and I need help building a report that identifies dependency risks in BIA assessments.

In the Business Continuity Workspace → Dependency Assessment, I can see cases where:

  • The parent BIA has a faster recovery tier (example: Tier 0 – Mission Critical)
  • But one of the dependent applications has a slower recovery tier (example: Tier 2 – Essential)

This creates a misalignment in RTO expectations, and we want to capture these cases in a report for risk analysis.

Here is an example from the Dependency Assessment UI (screenshot provided):

  • Parent BIA → Tier 0
  • Dependent Application → Tier 2 (or higher RTO hours)

What I want to achieve

I need a report or dashboard widget that automatically highlights:

All BIAs where the Parent BIA’s RTO/Recovery Tier is lower (faster) than a dependent application’s RTO/Recovery Tier.

Essentially:

Dependent RTO Tier > Parent RTO Tier

or

Dependent RTO Hours > Parent RTO Hours

Questions

  1. Which table(s) should be used for reporting these dependency items?
    I believe dependencies come from sn_bcm_dependency_item, but want to confirm.

  2. Is there a recommended way to join Parent BIA and Dependent Application BIA RTO values to compare them?

  3. Has anyone already created a similar report, database view, or scripted solution for BIA dependency mismatches?

  4. Is this something best done via Reporting, PA Indicator, or a scheduled script?

Any guidance or best practices would be greatly appreciated!

Thank you.

 

Screenshot 2026-03-05 073008.png

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