reports

tGhadage
Tera Contributor

Hi Guys,

I have received requirement on reports never worked on it actually 

can anyone please help.

 

 

Screenshot (272).png

Thanks!!!!

7 REPLIES 7

Dr Atul G- LNG
Tera Patron

Hi @tGhadage  

 

For this you need to create the Database view,  as task are on change task table and change on change request table.

 

You need to create DB view like

AGLearnNGrow_0-1720508434790.png

 

Instead of task sla , use change_request table. 

 

https://youtu.be/QdiTio73Mnc

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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have added the database view on the report regarding the condition what shall I use to get the data shown in above table format ..

I mean get the change task assigned for the particular change request.

 

Thanks!!!!

Hi @tGhadage  

 

You will not get in same format as you need, 

 

you will get like

AGLearnNGrow_0-1720521368275.png

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

okay how shall I get the format you mentioned,