Reset Password or Create new password for User after every 30days.

[Mayur Patil2]

Hello developers,

I want to set password policy for each users in ServiceNow where they will get notification a 5days before password expire and after 30days they need to set new password. Like below screenshot should be appear.

Request your support to guide be on this.

Thank you in advance.

Best regards,

mayur Patil

[Dr Atul G- LNG]

Hi @Mayur Patil2 

Before we proceed, do you have any field in the User table that stores the last password reset date or expiry date? If not, then how will the system know when to trigger the 5-day prior notification?

Also, if the user is logged in via SSO, how are you planning to reset the password only for ServiceNow?

You need to have a clear understanding of this first. Then, you can follow the required process to send a reminder for password reset before a specific date. You should also check if the password reset date is less than the current date and, if so, reset the password for the user via a flow. Both actions can be done through a flow, but before that, you must first get clarity on the date logic.

https://www.servicenow.com/community/developer-forum/password-expiration-notifications/m-p/1838213

[Ankur Bawiskar]

@Mayur Patil2 

did you check this OOTB feature?

Configure password expiration reminder 

Send email to remind users to enroll for Password Reset 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@Mayur Patil2 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.