response template in ServiceNow

Apurva127 · ‎07-15-2025

can we enable response template for itil user in Workspace in servicenow ?

if Yes , How we can enable this ?

Thanks

Dr Atul G- LNG · ‎07-15-2025

https://www.servicenow.com/community/incident-management-forum/creating-and-use-a-response-template/...

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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Edward Rosario · ‎07-15-2025

Hi @Apurva127

It's been a while since I configured this but I don't believe it's available for SOW as of now unfortunately.