REST Integration Error - PUT method not supported for API

[nancyhz]

I am trying to use REST's PUT method to update ServieNow incident table, but I got the response error -{"error":{"message":"Method not Supported","detail":"PUT method not supported for API"},"status":"failure"}.     Can any expert give me the direction?

[srinivasthelu]

Hi Nancyhz,

Are you using any import set table in between? What is your end point?

REST API - ServiceNow Wiki

Thanks

Srini

[nancyhz]

I used Table API, not any import table.   End point is "http://96.127.54.21:16000/api/now/v1/table/incident

[bryanbarnard]

Hi Nancyhz,

If you are familiar with cURL you can try the following. You will need to update the Authorization header text '<base64_encoded_username_and_password>' to be the base64 encoded combination of the user name and password of the account you want to use to make the request and you should also update the <sys_id_value> to be the sys_id of the Incident record you want to update.

This is a sample cURL request that would make an update to an incident record using the ServiceNow REST Table API:

curl -X "PUT" "http://96.127.54.21:16000/api/now/table/incident/<sys_id_value>" \

  -H "Content-Type: application/json" \

  -H "Authorization: Basic <base64_encoded_username_and_password>" \

  -H "Accept: application/json" \

  -d "{\"short_description\":\"test short description update from REST API\"}"

Here is the same sample as HTTP:

PUT /api/now/table/incident/<sys_id_value> HTTP/1.1

Accept: application/json

Authorization: Basic <base64_encoded_username_and_password>

Content-Type: application/json

Host: 96.127.54.21:16000

Connection: close

Content-Length: 67

{"short_description":"test short description update from REST API"}

Hope that helps.

Bryan

[Pradeep Sharma]

Hi,

You may find the below thread helpful.

https://community.servicenow.com/thread/174592